Contact
Small team, fast replies. We typically respond within a few hours on weekdays — usually much sooner. Drop us an email and we'll get back to you.
Questions about your site, features, or how anything works.
[email protected] →Subscription questions, invoices, or to request a refund.
[email protected] →Found something broken? Tell us and we'll fix it fast.
[email protected] →Have an idea that would make Artefact better? We'd love to hear it.
[email protected] →< 4h
Average response time
On weekdays. We try hard to beat this.
30 days
Money-back guarantee
Not happy? Email us and we'll refund you, no questions asked.
Always
Your data is yours
Cancel anytime. Your published sites keep working.
Email [email protected] with the subject 'Cancel subscription'. We'll process it same day and confirm by email. No cancellation fees, ever.
We offer a 30-day money-back guarantee. Email [email protected] within 30 days of payment and we'll refund you in full — no forms, no questions.
Artefact uses magic link login — no passwords. Check your spam folder for the login email. If you're still stuck, email us and we'll sort it out.
Yes. Email [email protected] with your domain name and we'll walk you through pointing your DNS records. Usually takes under 10 minutes.
Quite possibly. We build what our users need. Email your idea to [email protected] — every suggestion gets read.
Still have questions?
Just email us. We're a small team and we actually read every message.